Terms of Service

1. Who We Are

These Terms of Service (the “Terms”) govern your access to and use of CannaAdvisor AI™ (the “Service”). The Service is operated by Webair AI™ LLC (“Webair,” “we,” “us,” or “our”).

2. Acceptance of These Terms

By accessing, creating an account for, subscribing to, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

3. Eligibility (21+)

The Service is intended for adults. You must be at least 21 years old (or the age of majority in your jurisdiction, whichever is higher) to use the Service. By using the Service, you represent and warrant that you meet this requirement.

4. The Service and Outputs

The Service uses automated systems (including artificial intelligence models) to generate responses (“Outputs”) based on information you provide (“Inputs”) and other information sources. Outputs are for general informational purposes only and may contain errors.

• No guarantee of accuracy: We do not warrant that Outputs are accurate, complete, current, or suitable for any purpose.
• No professional advice: Outputs are not legal, regulatory, tax, accounting, medical, or other professional advice.
• Your responsibility: You are responsible for verifying Outputs and your compliance decisions.

5. Accounts and Security

You are responsible for all activity under your account and for maintaining the confidentiality of your credentials. You agree to provide accurate account information and to promptly update it if it changes.

6. Subscriptions, Billing, and Trials

Some features require a paid subscription. Pricing, plan features, and billing intervals are described at purchase. Unless otherwise stated, subscriptions renew automatically until canceled.

• Auto-renewal: You authorize us (and our payment processor) to charge your payment method at each renewal.
• Cancellation: You may cancel at any time. Access generally continues until the end of the then-current billing period.
• Refunds: If a money-back guarantee or trial is offered, the applicable terms will be shown at checkout or in-product and may vary by plan and jurisdiction.
• Taxes: You are responsible for applicable taxes unless otherwise stated.

7. Acceptable Use and Restrictions

You agree not to (and not to allow others to):

• Use the Service for unlawful, harmful, deceptive, or fraudulent activities.
• Rely on Outputs as a substitute for professional advice or as the sole basis for compliance decisions.
• Reverse engineer, scrape, probe, or attempt to extract source code, models, prompts, or underlying systems.
• Interfere with, disrupt, or bypass security or access controls.
• Share, sell, sublicense, or resell the Service except as expressly permitted in writing.
• Input sensitive personal information you do not have the right to provide, or regulated information where prohibited.

8. Content, Inputs, and Feedback

• Your Inputs: You retain your rights in Inputs, subject to any rights you grant us to operate the Service.
• License to operate: You grant Webair a worldwide, non-exclusive license to host, store, reproduce, process, and transmit Inputs as needed to provide, secure, and improve the Service.
• Feedback: If you provide suggestions or feedback, you grant us a perpetual, irrevocable right to use it without compensation.

For more details on how we collect and use data (including conversations stored in Firebase/Firestore), see our Privacy Policy.

9. Intellectual Property

The Service, including its software, design, branding, and all related intellectual property, is owned by Webair or its licensors. Except as expressly permitted, you may not copy, modify, distribute, or create derivative works from the Service.

10. Third-Party Services

We may use third-party services (for example, hosting, analytics, payment processing, or data storage). Your use of third-party services may be subject to their terms. We are not responsible for third-party services.

11. Disclaimers

THE SERVICE AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WEBair DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WEBair WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE OR OUTPUTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WEBair’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO WEBair FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR $100, IF YOU HAVE NOT PAID ANY AMOUNTS), WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify and hold harmless Webair, its affiliates, and their officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Service, your Inputs, or your violation of these Terms.

14. Dispute Resolution; Governing Law

To the extent permitted by law, you agree that any dispute arising from or relating to these Terms or the Service will be resolved on an individual basis and not as a class action. Unless prohibited, New York law will govern these Terms without regard to conflict-of-law principles.

Before filing a formal claim, you agree to contact us at hello@webairai.com and attempt to resolve the dispute informally.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will post the updated Terms and update the “Last Updated” date above. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

16. Contact

Questions about these Terms can be sent to hello@webairai.com.